{"id":455,"date":"2021-05-14T23:44:04","date_gmt":"2021-05-14T21:44:04","guid":{"rendered":"https:\/\/new.24pm.be\/?page_id=455"},"modified":"2021-06-16T17:16:08","modified_gmt":"2021-06-16T15:16:08","slug":"metier-prise-appels","status":"publish","type":"page","link":"https:\/\/restore.24pm.be\/en\/metiers\/metier-prise-appels\/","title":{"rendered":"metier-prise-calls"},"content":{"rendered":"
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Answering incoming calls
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Call-Center inbound & recall
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What can we do for you?<\/h2>\n
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Inbound call-center
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Do you need professional call handling when you're out and about, busy with a patient or customer? If you use 24PM's VoiP telephony, we can take care of this excess telephone traffic and treat it as if it were picked up in-house, in your company.
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The business
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Telephone operators can receive your customers in their native language
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The most important thing is to have access to a wiki or document portal, so that you can easily answer your customers if they have a simple question. By default, our staff will use the data present on your website with the aim of operating on a \"best effort\" basis, in the total benevolence of your business relationship.
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From \u20ac5\/Call
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Dedicated operators possible
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\n See your rate by logging in<\/a>\n See the other trades and shared services<\/a>\n Other businesses and shared services<\/a>\n See your rate by logging in<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n
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Examples of missions
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Overflow
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Pick up when busy, missed call reminders
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Make appointments
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With shared calendar
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Message taking
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Send by e-mail or call back daily for debriefing (dedicated teleoperators)
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Request encoding
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Support requests,...
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Advertising campaigns
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Incoming calls to radio or TV advertising via special numbers (0800)
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Illustration<\/p>\n <\/div>\n <\/div>\n

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Typical profile of a 24PM employee<\/h6>\n

For this type of position, we hire former call center operators who are looking for better working conditions and more human projects.
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Not a 24PM member yet?<\/h2>\n

Answer a few questions and benefit from our support for your projects starting next week:<\/p>\n

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\n24PM Test<\/legend>\r\n\r\n
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