{"id":426,"date":"2021-05-14T19:46:52","date_gmt":"2021-05-14T17:46:52","guid":{"rendered":"https:\/\/new.24pm.be\/?page_id=426"},"modified":"2021-06-16T16:40:58","modified_gmt":"2021-06-16T14:40:58","slug":"metier-e-reputation","status":"publish","type":"page","link":"https:\/\/restore.24pm.be\/en\/metier-e-reputation\/","title":{"rendered":"metier-e-reputation"},"content":{"rendered":"
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E-Reputation Manager
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Fix and monitor your company's online reputation.
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What can we do for you?<\/h2>\n
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The problem to be solved
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An unscrupulous customer, a dishonest competitor, a belligerent ex-wife or ex-husband - there are many reasons why a company may have an online reputation problem, and this can have major consequences for the business: increased marketing costs, loss of market share, etc.
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The business
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The e-reputation manager will do what's necessary to detect criticism and improve the third-party experience (possibly with the help of an e-reputation specialist). UX-Designer<\/a>)
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Often, the problem stems from a long-standing \"let-down\" of the reputation, so the work of our e-reputation manager is a long-drawn-out process whose results are measured over several months. An intervention of one hour per month is generally sufficient for an SME
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Examples of missions
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Search engine reviews
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Directory, Google Maps, various places to give anonymous reviews of your company, 24PM takes care of it.
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Consumer forums
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Intervention in forums talking about your company with a risk of e-reputation
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Social notices
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Management of reviews on Facebook, comparison sites, social networks, etc.
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Trust Management
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Implement a transparent policy such as a trust pilot.
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Monitoring and alerts
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Set up alert systems when a page citing your brand is published online, and react if necessary.
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Legal actions
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When defamation is obvious and proven
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Rights of reply
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Drafting and exercising rights of reply
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DCMA
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Procedure for removal from the public Internet due to trademark infringement
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Illustration<\/p>\n <\/div>\n <\/div>\n

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Typical profile of a 24PM employee<\/h6>\n

With notions of law, communication and psychology, the e-reputation manager is an experienced profile who leaves nothing to chance.
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However, a more junior assistant can help with the more repetitive parts of the missions.
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Not a 24PM member yet?<\/h2>\n

Answer a few questions and benefit from our support for your projects starting next week:<\/p>\n

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\n24PM Test<\/legend>\r\n\r\n
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