Consolidated version as of MAY 1, 2021
to the contractual address http://www.24pm.be/FR/roi.awp
24PM is a cooperative limited liability company (S.C.R.L.) offering business development and cooperative strategy services. Its aim is to provide its affiliates with shared resources at preferential rates.
24PM provides the following non-exhaustive resources:
- Computer servers ;
- Salaried employees ;
- Consulting services provided by associates ;
- Project management ;
- Strategic advice ;
- Advertising space and similar.
For the purposes of these internal regulations (R.O.I.), the following definitions apply:
Strategist: Any associate, cooperator, worker or 24PM employee carrying out strategic monitoring tasks.
Assistant strategist: Any 24PM employee who works closely with a strategist, and is specifically responsible for liaising between affiliates and the strategist during "tactical follow-up" meetings.
Details of 24PM's activities are set out in its articles of association, published in the Moniteur Belge and available at http://www.24pm.be. Affiliates acknowledge that they have read and accepted these bylaws without reservation.
In addition to the members and founders covered by the present R.O.I., 24PM's cooperative members also include holders of C shares who, without prejudice to their status as members and by virtue of their special skills, may be called upon to provide services to members at the latter's request. The subscription by these cooperators of C shares is not governed by the present R.O.I. and is the subject of a separate agreement and internal regulations, the provisions of which are cumulative, where applicable, with the provisions of the present R.O.I..
Public rates are the rates offered by the market for a given activity.
For each activity, 24PM's Board of Directors sets the public tariff based on market rules; these are based on the leading structures in their field.
They are brought to the attention of members and future members in accordance with point C.
Should the Board of Directors decide to modify these public rates at a later date, affiliates will be informed by electronic notification, without prejudice to affiliates' right to submit, within fifteen working days of this notification and by registered mail, any reasoned objections they may have to this modification. In the event of a dispute, 24PM's Board of Directors will take a final decision on the grounds for the dispute and, if necessary, amend the tariff contested by the member concerned. If the initially modified rate is maintained, the member has the right to apply article 17.B, without prejudice to the member's right to terminate membership in accordance with article 12.
Preferential rates are rates offered by 24PM to its affiliates, which correspond to rates reduced by a discount compared to public rates, variable according to the nature of these rates and based on 24PM's cooperative model.
These preferential rates are offered by 24PM, taking into account the balance of the cooperative based on solidarity between members.
Affiliates can opt for one of three preferential rates when they sign up for 24PM membership:
- Rate A: in this case, services are subject to a discount on the public rate equivalent to 15% of the public rate; in the event of application of article 12, no compensation will be claimed from the affiliate for the repurchase of intellectual property rights held by 24PM on the basis of article 15.E.
- Rate B (or standard rate): in this case, a standard discount is granted to the member; in the event of application of article 12, the amounts due under this provision will be capped in accordance with the terms of article 12.C.
- Tariff C: in this case, an additional discount of 15% compared with tariff B is granted to the member and, in the event of termination of the membership at the member's initiative, the limitation provided for in article 12.C, particularly in terms of time, will no longer apply; the buy-back indemnity provided for in article 12.B may not, however, exceed €2,000,000.00 (2 million euros). The present provision is especially justified and accepted by the affiliate in view of the fact that, at this rate, 24PM may have to work "at a loss", which would only be economically justified in the event of long-term collaboration in such a way that this "loss" can be adequately made up in the event of a relatively rapid termination of the affiliation, notably at the affiliate's initiative.
If, at the time of affiliation or at the time of notification of the present R.O.I. to pre-existing affiliates, the affiliate has not indicated a preference for the application of a particular tariff, tariff B will be applied by default.
The initial choice of a tariff on the basis of the present ROI will be materialized by its indication in the affiliation agreement; any modification of tariff during the course of affiliation will be made by means of an amendment to the initial affiliation contract.
In the event of a change in the applicable rate during the term of membership, the previously applicable rate and its specific consequences in the event of termination of membership will remain applicable until the date of the change in the applicable rate.
For each type of service, 24PM sets the public rate and the preferential rate for affiliates, with the difference corresponding to the discount granted by 24PM. Without prejudice to the application of point A, paragraph 4, all public and preferential rates can be consulted on the http://www.24pm.be website, after identification, on the intranet and in the member's area, a reference grid being provided to affiliates when they sign the affiliation agreement.
All prices communicated to the affiliate, including through the present R.O.I., are exclusive of VAT.
Briefing and debriefing meetings, and related costs (telephone, fax, e-mail, etc.) for strategic project set-up and follow-up, are subject to a discount at 100% compared with public rates:
If 24PM needs to rent external infrastructure (network, equipment, building, etc.) for an affiliate's specific requirements, the rental amounts will be billed to the affiliate at cost. An administration fee of €4.00 per document processed will be charged to cover administrative costs.
In addition to the services referred to under A. and B. of this article, C cooperators may offer their members free services, such as, but not limited to, prospecting services, profit-based services, commission-based services, and specific hourly services, each within the area of expertise of the C cooperators concerned.
Any agreement between a C cooperator and the affiliate concerning the performance of a given mission is made through the intermediary of 24 PM, which invoices the affiliate for these services; without prejudice to the corresponding invoice and the specific costs referred to in article 2 D., this agreement therefore gives rise to an intranet posting referred to in article 10, of an item called "Contract", with a value of €1 excluding VAT, corresponding to the cost of managing this agreement, and invoiced to the affiliate by 24PM. Payment of the corresponding invoice by cooperator C constitutes irrevocable acceptance of the terms of the intranet posting. For example: Item "Contract", Quantity "1", Discount "0%", Title "Cooperator C Agreement", Description: "Customer prospecting, commission of 20% on sales, hourly rate of €30 instead of €50, plus travel expenses of €0.40/Km, renewable 6-month assignment".
24PM may exceptionally plan, execute or commission any imperative task whose implementation pursues one or more of the following objectives, without having to obtain the affiliate's agreement:
Example: Responding to a denigration on social networks, installing a backup and checking that it's working properly, correcting a security flaw or updating obsolete software, even if this means having to pay for licenses.
24PM will, however, cease all imperative work at the affiliate's first request.
Without prejudice to the foregoing, if, at the time of execution of an imperative task, it appears that the affiliate's situation is endangering other affiliates through the existence or emergence of a situation contrary to laws and regulations or market practices, the affiliate then qualified as "non-compliant" may be removed, without prior notice, from 24PM's computer servers or infrastructures.
Any such deviation at 24PM's initiative shall never be considered as a breach by 24PM of the affiliation agreement or of the present R.O.I..
Imperative tasks, as well as all services already rendered prior to the affiliate's request for termination or dismissal of the non-compliant affiliate, will remain payable by the latter.
Without prejudice to the application of article 4 of the present R.O.I., the affiliated candidate is considered an affiliated member when an affiliation contract is concluded between 24PM and him/her.
Membership is evidenced by entry in the register of associates.
Unless expressly agreed otherwise between the affiliate and 24PM, any affiliation contract with 24PM may only relate to the same specific activity carried out by the applicant of the affiliation contract. On signing the affiliation contract, the affiliate will subscribe to a type B share with a par value of €1.00, and will become a cooperative partner of SCRL 24PM.
As soon as the affiliate joins 24PM, he/she will be granted a "credit tolerance" which will enable him/her to benefit from the services offered by 24PM as soon as he/she joins. The "credit tolerance" is limited to €1,000 per field of activity at the start of the affiliation.
The credit tolerance may be freely modified by 24PM according to customer experience and without 24PM having to justify it. Among other things, it may be increased in the event of a positive payment experience, and reduced or even eliminated in the event of late or non-payment. The affiliate will be notified of any increase, decrease or elimination of the credit tolerance via the intranet. In the event of a reduction or withdrawal of the credit tolerance, the credit amounts opened will be immediately due and payable, without prior formal notice.
The affiliation contract is concluded for an indefinite period. It may only be terminated in accordance with the terms of the present R.O.I.
By signing the affiliation agreement, affiliates expressly acknowledge that they have read and agreed to the application of the bylaws and the present ROI.
Affiliates also acknowledge that 24PM is a company specialized and competent in its field of activity as described in its articles of association and in article 1 of the present R.O.I.
Unless expressly agreed otherwise, both 24PM and the affiliate undertake not to solicit or collaborate, either directly or indirectly, with any employee (understood to mean, by way of example and not limitation, any worker, employee, independent collaborator, partner, etc.) of the affiliate or 24PM, as the case may be, outside of an affiliation contract with 24PM, for a period of five years from the end of the affiliation.
The affiliate authorizes 24PM's Board of Directors to sign the register of associates referred to in Article 3.A of these R.O.I. on its behalf, upon admission, transfer, disaffiliation and automatic termination of the affiliate's membership in the network.
In addition to the €1.00 registration fee referred to in article 3.A of the present R.O.I., the member will pay a fixed monthly fee per field of activity, as specified in article 3.B. of the present R.O.I. The amount of this fee is indicated on the membership contract.
If the affiliate is advised on several DAS, an additional fee may be invoiced to the lessee company at a reduced rate based on the schedule below:
The affiliate will pay for each service requested according to the following calculation: - Services provided by 24PM employees or temps: Hourly price = ((gross monthly salary * 16 * 2.2)/52/30) N.B.: By way of comparison, a non-affiliated 24PM customer would benefit from the following calculation formula: Hourly price = ((gross monthly salary * 14 * 8)/52/32)
Depending on the contractual options chosen by the affiliate, the reduced rate may therefore vary upwards or downwards (see article 2.B).
24PM may also use subcontractors, for example when the services provided by 24PM are temporarily unavailable, when the deadlines requested by the affiliate cannot be met by 24PM, or when the service or product required is not normally offered by 24PM but is necessary for the affiliate's projects.
The price of services provided by subcontractors will be set according to the following formula:- Purchase price + 12.5% The Affiliate expressly accepts that 24 PM may use subcontractors for certain services and in certain situations listed above, without recourse on the part of the Affiliate concerned to 24PM.
The cost of supervising subcontractors will be included in the 12.5% management fee invoiced to the affiliate in accordance with the above.
In addition to the amounts referred to under A to C, the member will also pay the following fees:
- Equipment supply: purchase price + 25% covering the cost of replacing wear parts during the legal warranty period, or all-inclusive rental subject to a separate agreement;
- Copies and typed letters: €4.00 / page ;
- Travel allowance for meetings outside the 24PM premises: €30 per commenced hour;
- File storage: media purchase price / 36 per year ;
- Special costs required for billing by 24PM for services provided by a C cooperator: as agreed between the C cooperator and the affiliate in accordance with article 2.G. (e.g.: costs for retrieving computer call logs as part of a market study, with a view to billing the market study itself); these costs
will be invoiced in addition to the €1.00 flat-rate charge stipulated in article 2.F above.
- Services provided by a cooperator C: the costs incurred by cooperator C at cost price, provided that the total of these costs does not exceed, unless otherwise agreed between the affiliate and the cooperator C concerned, 5% of the total amount exclusive of VAT of the services invoiced by the said cooperator to the affiliate during the quarter in which these costs are incurred and these services invoiced.
Notwithstanding article 15.C. governing the reasonable use of 24PM resources, data stored by or on behalf of the affiliate on backup servers, web servers, NAS (Network Access Storages), have an operating cost which will be passed on to the affiliate without margin on the basis of the following formula :
MA = ((CTS+CTD+CC+CTD)/EUTA)*EUA ;
Where:
In 2014, for example, the cost of 1 GB of storage was €8.8 over the year. Given that the cost of technologies and licenses can fluctuate very rapidly, past prices are no guarantee of future prices.
By way of derogation from point B, services provided by C cooperators for the benefit of members are in principle invoiced at a rate in line with those set out in point B.
However, the above-mentioned C cooperators may, either because of their particular competence in a field of expertise, or for the benefit of article 2 F., apply different rates and, where applicable, higher rates. The affiliate undertakes to enquire about the rates charged by a C cooperator before calling upon it for any of the services referred to in article 2 F. above, and the C cooperator in turn undertakes to clearly communicate the rates it applies to the affiliate, which the 24PM administrator may ask to be moderated in order to guarantee the affiliate an adequate discount due to participation in the cooperative system. The payment by the affiliate of a 24PM invoice including services provided by a cooperator is sufficient proof of the affiliate's acceptance of the rates charged by this cooperator C for services provided for the benefit of the affiliate concerned.
Training courses organized for the affiliate are priced on the basis of sharing the trainer's costs among the affiliates enrolled in the course, according to the following formula:
Cost per participant = 1.125 x (Cost of trainer + Cost of premises) / Number of participants
Registration for a training course by telephone, via the 24PM website or by any other means offered by 24PM is binding and will be invoiced, even in the event of absence.
24PM may offer the absent member a new date free of charge, if another similar course is organized at short notice and provided that the vacancy left by this member at the original meeting has been filled by another member.
For individual or dedicated training courses, the rates set out in point B of this article apply.
On the anniversary date of the contract, the monthly fee may be increased by a maximum of 5%. If 24PM does not increase the premium for a given year, it may carry this percentage increase forward to the next increase, without retroactively claiming the new rates.
Example: 24PM has not increased the monthly fee for two years, and the monthly fee has remained unchanged. In the third year, in addition to the new year, 24PM can increase the monthly fee for the two previous years, i.e. 3* max. 5% = max. 15%.
Invoicing will take place every 15 calendar days, by direct debit from a bank account authorized by the affiliate in favor of 24PM.
24PM may suspend the provision of services if an affiliate blocks or restricts the aforementioned direct debit mandate. If this blocking or limitation persists for more than 90 days, 24PM may, without prior notice, terminate the membership to the detriment of the affiliate.
In the event of a direct debit refusal (in particular due to an insufficient balance on the bank account concerned or any other reason not attributable to 24PM), a processing fee of €15 may be charged to the affiliate, without prior formal notice or notification, for each direct debit refused.
Certain affiliates can, by means of a personal and indivisible guarantee, benefit from a smoothing of the collection of their invoices. Smoothing is part of a separate agreement between 24 PM and the affiliate concerned.
In the event of non-compliance with deadlines or the impossibility of collection when smoothing is applied, 24PM may immediately terminate the smoothing and claim the balance.
Except in the case of smoothing, each direct debit made by means of a direct debit mandate in order will give rise to a discount of 1% of the amount collected on the affiliate's next invoice. If the affiliate accepts that the amount be debited on the invoice issue date and not on the due date, this amount will be increased to 5%. The automatic collection parameters can be adjusted at the affiliate's request, and will take effect from the following month.
The affiliate may also entrust 24PM with recurring tasks based on a maximum monthly budget. These tasks will then be carried out by 24PM employees as long as the budget limit set by the affiliate has not been reached. These tasks can be maintenance, watch or monitoring tasks, the duration of which is variable according to the affiliate's needs and budget (for example: social network animation, computer park verification, regular maintenance services, etc.).
The affiliate can change the monthly, weekly or daily limit for each recurring task himself via the intranet provided or by e-mail to staff@24pm.be. If the limit is increased, it may be applied immediately to the current period (day/week/month), unless the member instructs otherwise. If, on the other hand, the limit is reduced, it will only apply from the start of the next period, so that the hours already scheduled for the current period cannot exceed the limit set by the affiliate. For example: if an affiliate sets a daily budget of €20 for managing his social networks (intervention on profiles, keyword monitoring, etc.) and the employee in charge is billed €42 per hour, he will automatically stop working as soon as he has reached the total of 29 minutes, as the scheduling software will warn him. He will then resume his task at the earliest on the following day, unless otherwise agreed by the affiliate.
24PM undertakes to make all its available skills available to its affiliates.
However, 24PM has only a best-efforts obligation towards affiliates, and no obligation of result. 24PM therefore undertakes to do everything in its power to offer all the services requested by affiliates, within the scope and limits of its competence, as defined in its bylaws, without guaranteeing the result. 24PM may only be held liable in proportion to the amount paid by the affiliate for the service requested.
C. Limited guarantee of available resources
In accordance with article 6.C. of the present R.O.I., 24PM cannot guarantee affiliates that it will be able to provide all the necessary resources without recourse to subcontractors.
Article 10
Project follow-up
A. Intranet
Affiliates will be able to log on to the 24PM intranet to track their projects in real time and view their billing status.
B. Links and information
In addition to project monitoring, the intranet will provide affiliates with a platform for information and intelligence provided by 24PM.
C. Liability
Affiliates are solely responsible for the use of the intranet, as well as the loss or misuse of their access codes.
Affiliates also undertake not to communicate their access codes to any third party without prior notice to 24PM, which shall have the right to preventively suspend any access codes with simultaneous connections from different IP addresses.
D. Written report
At the affiliate's express request, 24PM will send a report by post to keep the affiliate informed of the progress of its projects. This report will be invoiced in accordance with article 6.D. of the present R.O.I.
Article 11
Late payment
A. Payment terms
Without prejudice to article 8.C, invoices are payable within 10 days of their issue, 24 PM reserving the right, in the event of recurrent failure to pay on time, to notify the affiliate concerned of a reduction in this period for the payment of any subsequent invoice issued.
Under no circumstances shall the temporary unavailability of any of the services offered by 24PM authorize affiliates to suspend payment of invoices.
B. Surcharge
Any sum not paid on the due date will be increased by right and without prior formal notice by interest of 1% per month of delay, it being understood that any month started is due, as well as a penalty clause of 10% of the outstanding amount, with a minimum of 150€.
Late payments will be applied first to the repayment of interest, then to the payment of costs and finally to the payment of the principal of the invoice concerned.
Art 12
Termination of membership at the member's request
A. Notification
A member wishing to terminate his or her membership may do so by giving notice by registered mail with acknowledgement of receipt, and by giving one (1) month's notice, starting on the 1st day of the month following receipt of such notice by 24PM.
Notwithstanding the foregoing, in the event that the affiliate has agreed with a C cooperator to use a service referred to in article 2.F for a minimum period, no notification as referred to in the preceding paragraph may be made for the entire initial or, where applicable, tacitly renewed duration of this service.
B. Cooperative disassociation indemnity
The affiliate must also pay 24PM a cooperative disassociation indemnity to compensate for the imbalance caused to the cooperative model (allowing preferential rates) by the sudden termination of the affiliation; this indemnity corresponds to the total amount rebated by 24PM during the last twenty-four (24) months.
C. Limitation of the maximum amount of compensation
If the allowance calculated in point 12.B. is greater than €12,000, it will be reduced to €12,000 (original amount). This amount has been and is indexed by 5% each year, so that if the allowance is calculated :
In 2019, it will be limited to €14,729.40;
In 2020, it will be limited to €15,465.89 ;
In 2021, it will be limited to €16,239.16;
In 2022, it will be limited to €17,051.12 ;
In 2022, it will be limited to €17,903.67; etc.
D. Limitation calculation
The limitation provided for in article 12.C. does not apply to rebates calculated prior to 01/01/2015, which remain unchanged, or to indemnities due as a result of termination of membership to the detriment of the member.
E. Commitment to an interview
In the event of termination of membership at the request of the affiliate, the latter agrees to take part in a 30-minute interview with 24PM's research department to help improve 24PM's services and approach.
Article 13
Termination of membership at the request of 24PM
A. Notification and notice
Without prejudice to the application of article 14, 24PM may terminate the affiliation contract by giving the affiliate six (6) months' notice by registered mail. The notice period will begin on the 1st month following receipt of the letter.
B. Compensation
Under no circumstances will the affiliate be entitled to claim any termination indemnity as a result of the application of point A.
Article 14
Suspension and termination of membership to the detriment of the member
A. Late payment
In the event of late payment of more than thirty (30) days, and independently of the late payment interest and penalty clause which will automatically be due as described in article 11.B. of the present R.O.I., 24PM may suspend performance of the contract and all current services without prior formal notice.
B. Rescission for late payment
Furthermore, in the event of non-payment of an invoice within fifteen (15) days of formal notice sent by registered mail, 24PM may unilaterally terminate the contract to the detriment of the affiliate.
C. Rescission for just cause
The contract may also be terminated by 24PM to the detriment of the affiliate for just cause. For example, the following may be considered just cause:
- any breach of these internal regulations or of 24PM's bylaws;
- failure by the member to comply with the decisions of the General Meeting or Board of Directors;
- any behavior on the part of the affiliate that is detrimental to the reputation and proper operation of 24PM;
- fraudulent or illegal use by the affiliate of the resources made available to him;
- misuse by the affiliate of computer server resources (see article 15.C of the present R.O.I.)
D. Cancellation due to direct debit failure
If the member has not set up a direct debit mandate, or if the mandate has been blocked, or if it has been impossible for 24PM to make a direct debit more than 3 times in one month, and if the member is in arrears, the contract may be terminated at the member's expense after a final formal notice has been sent, if this formal notice remains without effect fifteen days after it was sent.
E. Termination indemnity in the event of termination at fault
Where the affiliation contract is terminated to the detriment of the affiliate, the affiliate will be liable for a termination fee equivalent to six (6) months' contributions. In addition to this termination fee, the member will also be liable for a contract buy-back fee corresponding to the total amount paid back by 24PM during the period of affiliation.
Article 15
Intellectual property and IT resources (servers)
A. Limited use
24PM remains the sole owner of all intellectual property rights relating to software, concepts, projects, ideas, etc. developed at the request of an affiliate and may use them for its own account or for the account of another affiliate. 24PM grants affiliates only a limited right to use its software, concepts, projects, ideas and the like. The affiliate shall therefore request 24PM's consent for any use by a third party, regardless of the form and medium, of elements developed by 24PM, with 24PM undertaking not to oppose such use as long as the authorship of the intellectual property is not misrepresented and such use is not contrary to the interests of 24PM, the affiliate or other affiliates, with the assessment of such interests remaining at 24PM's sole discretion except for the recourse provided for in Article 17.B.
B. Graphic charter
The right to use any graphic charter developed by 24PM is limited to the affiliate and solely in connection with the activity specified in the affiliate contract, to the exclusion of any other activity.
C. Reasonable use of resources
The Affiliate undertakes to use the computer resources made available to it and shared between Affiliates (server, remote workstations, etc.) in a normal and non-abusive manner, in particular, but not exclusively, by :
- Do not use servers for mass e-mailing, unless the server is dedicated to this type of activity;
- Do not install software containing computer viruses;
- Do not store or distribute illegal files (music, images, etc.);
- Not using server sessions as supercomputer nodes;
- No peer-to-peer connections to servers or IRC.
D. Automatic opening of intellectual property rights upon termination of contract
In the event of termination of the affiliation, the payment by the affiliate of the indemnity provided for in article 12.B. and 12.C. grants the affiliate a non-exclusive right to use the intellectual property developed by 24PM within the framework of the affiliation. The former affiliate shall nevertheless ensure that 24PM's ownership of the intellectual property rights is mentioned in any communication using said elements.
E. Use outside broadcast networks
The affiliate will nevertheless be required to pay a royalty of 2.8% of sales generated by licensees or franchisees of its company who use 24PM's intellectual property as part of a sales network development by distribution, license, franchise or any other means, without 24PM being able to object to its use.
Article 16
Privacy and RGPD
24PM and the affiliate are bound to maintain the confidentiality of all information communicated in connection with the execution of the contract between them. They undertake not to disclose any such information without the prior written consent of the other party.
In compliance with the General Data Protection Regulation (GDPR), the Affiliate undertakes to collaborate proactively with 24PM to ensure that all operations dealing with data affected by the said Regulation are done so in full compliance with it.
If 24PM is instructed by the Affiliate to implement RGPD compliance for its benefit, it undertakes to provide all elements requested by 24PM's agent to enable it to carry out its mission lawfully and promptly.
The affiliate hereby indemnifies 24PM against any fine that may be imposed as a result of non-compliance by the affiliate or any of its employees, subcontractors, etc. with the said regulations.
24PM shall be entitled to suspend any hosting of data, sites or servers whose compliance with the GDPR has not been established, pending conclusive verification of actual compliance.
Article 17
Applicable law in case of dispute
A. Belgian law
These rules are governed exclusively by Belgian law.
B. Arbitration clause
The parties agree that in the event of a dispute concerning the interpretation, execution and effects of the present R.O.I. and, more generally, of the affiliation, it will be submitted, at the request of the most diligent party, to the arbitration of the CHAMBRE D'ARBITRAGE ET DE MÉDIATION ASBL (www.arbitrage-mediation.be) in accordance with its regulations.
The arbitration proceedings will be conducted in French.
Article 18
Final provisions
B. Invalidity of a provision of the present R.O.I.
If any clause of the present ROI is declared null and void, such nullity shall not entail the nullity of the entire present by-law, but only that of the clause in question, the remainder of the present ROI remaining in force.
B. Effective date
The present ROI, published on the intranet on 16/08/2019 and whose existence is informed by electronic mailing on the same date to all affiliates, takes effect on 01/09/2019.
Affiliates existing on the date of entry into force of the present R.O.I. who do not wish to accept it may expressly request not to benefit from its new provisions. This request must reach 24PM within 15 (fifteen) calendar days of its entry into force. Even in this case, the member's voluntary acceptance of one of the services or provisions of the present R.O.I. will render it irrevocably applicable to him/her from the date of implementation of said service or provision.
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