INTRANET

Customer and supplier manager

Your administrative interface between customers and suppliers

Be called back

The e-reputation manager will do what's necessary to detect criticism and improve the third-party experience (possibly with the help of an e-reputation specialist). UX-Designer)

Often, the problem stems from a long-standing "let-down" of the reputation, so the work of our e-reputation manager is a long-drawn-out process whose results are measured over several months. An intervention of one hour per month is generally sufficient for an SME

From €10

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Examples of missions

Search engine reviews

Directory, Google Maps, various places to give anonymous reviews of your company, 24PM takes care of it.

Consumer forums

Intervention in forums talking about your company with a risk of e-reputation

Social notices

Management of reviews on Facebook, comparison sites, social networks, etc.

Trust Management

Implement a transparent policy such as a trust pilot.

Monitoring and alerts

Set up alert systems when a page citing your brand is published online, and react if necessary.

Legal actions

When defamation is obvious and proven

Rights of reply

Drafting and exercising rights of reply

DCMA

Procedure for removal from the public Internet due to trademark infringement

Illustration

Typical profile of a 24PM employee

With notions of law, communication and psychology, the e-reputation manager is an experienced profile who leaves nothing to chance.

However, a more junior assistant can help with the more repetitive parts of the missions.

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