INTRANET

e-Commerce Manager

Create, implement, manage and optimize your online sales

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Purpose of online sales

Selling online not only increases your turnover, it also saves you time in managing your company's clientele and listing a maximum number of products, while maintaining the consultancy principle so dear to your loyal customers.

It also includes after-sales service management to ensure that your online business' reputation is impeccable.

The mission

From setting up an e-commerce solution to importing existing products and linking up with your ERP, your e-Commerce Manager has a single objective: the success of your e-Commerce.

Classic missions start from 1/2 day to 1 day a week

Examples of missions

Setup

Setting up your e-commerce

Product descriptions

Writing and translating product descriptions

LiveChat

Responding to livechat, setting up and creating bots

Logistics

Organization of deliveries and incident response

Training

Training for members and their teams

Customer care

Verification of customer satisfaction, formulation of sales policies

After-sales service for suppliers

Follow-up with suppliers on returns.

Agency management

Communication with the web agency

Illustration

Typical profile of a 24PM employee

With a background in IT (web development), IT, logistics and management, the profile of our e-commerce management staff preferably corresponds to an experienced retailer who has been trained by 24PM to add e-business skills.

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