Questions & Answers

No. The partner formula enables 24PM to acquire a stake in a company and support its day-to-day development. We take care to assess the suitability of each application before accepting the partnership.

Yes. It's easy to change from one support plan to another. The downgrade begins the month following your request. The upgrade takes effect the next day.

We advise you to call on your Project Manager to make the right choice.

Yes. If you wish to benefit from 24PM's resources.

Currently, a flat rate of 250 for a 1h30 consultation. You receive a 20% discount with the "Standard" support plan.

The board at your disposal during strategy meetings depends on the size of your organization, from a solo consultant to a board of 5 strategy directors.

Yes. We work with packages. We invite you to contact your Project Manager so that he can take the time to answer your questions.

Rates can be influenced mainly by the profile of the employee (junior, senior). For some professions, there is a need for ongoing training, which also influences rates.

No. All prices are exclusive of tax: VAT, customs duties,...

Depending on your Basic or Standard support plan, requests are guaranteed to be handled within 5 to 15 days. Your Project Manager will do his utmost to put the assignment on the agenda as quickly as possible.

In collaboration with your Project Manager, you define the employee's tasks. The Project Manager submits the various tasks to the employee.

Depending on the case, the member or the Project Manager will give the briefing to the employee.

For all questions concerning service quality: the Account Manager or 24PM Management.

If you have any questions about the mission: your Project Manager.

24PM offers its future new members the SUCCESS PACK. This pack allows you to get off to a smooth start. It guarantees €5,000 in annual savings. by following the recommendations audit report. This package is worth €425, including travel to your company, and is fully reimbursed in the event of failure.

You can also talk to one of our Account Managers and/or Project Managers.

Yes. A mission can be stopped.

Yes. A planned assignment is considered as booked and is therefore invoiced. However, we invite you to contact your Project Manager to discuss the matter. However, if we are able to reassign the employee(s), you will not be billed for this reassignment.

Yes. After sending your signed SDD mandate to 24PM, we work with prepayment.

No. The guarantee will serve to neutralize any economic risks associated with a member.

For your convenience, and to avoid having to issue large numbers of documents, we offer you the option of increasing your guarantee limit.

The amount of the financial guarantee may be increased during the course of the collaboration by request made by the member via his intranet or by 24PM via the Project Manager. It may also be increased spontaneously by the member, provided that the total amount paid does not exceed €10,000.00. 

Each member can decide on the billing rhythm: 24PM issues a document as soon as the future invoice reaches half of the financial guarantee.

Members can consult their financial situation at any time by logging on to their intranet, where their trust and guarantee accounts are listed.

No. We are doing our utmost to remedy this situation as quickly as possible. Please contact one of our Account Managers.

Yes. Means an agreement between both parties. We advise you to contact your Project Manager.

Yes. We suggest that you include in your Memorandum of Association the acts of the management team prior to incorporation. As soon as your company is set up, be sure to give your VAT number to the Project Manager.

Yes. Welcome back!

Yes. Although very rare! Please ask your Project Manager or 24PM management for details.

A member whose contract is terminated may request the return of his or her financial guarantee.

24PM has 12 months in which to return the balance of the financial guarantee to a member.

The relationship between members and 24PM is governed by the internal regulations published on the website.